Shopify

We are investigating an issue regarding email and mobile app notifications and will keep you updated. Emails sent to merchants, along with those from the Shop App to buyers, may currently be unavailable. This may affect logins via email. Additionally, Shopify mobile push notifications may not be delivered to merchants. Currently, emails from merchants to buyers and transactional push notifications from the Shop App continue to operate normally.

Some customers might encounter an issue where shipping rates are not displayed during the checkout process on Shopify. To temporarily resolve this issue, reconfiguring any missing shipping zones, states, or provinces in the admin should restore shipping functionality at checkout. Check each shipping zone that you have configured, and ensure that there are states or provinces selected. Please see the following Help Doc for steps to update shipping zones: https://help.shopify.com/en/manual/fulfillment/setup/shipping-rates/shipping-zones#edit-a-zone

Merchants may experience login issues and errors when trying to access the Shopify admin. The error will appear as 500 messages. Shopify Mobile is also affected.

Merchants may experience issues when trying to access multiple areas of the Shopify admin interface. The error will appear as a 500 error. Admins may be working on the mobile app.

Storefronts may be currently displaying incorrect imagery assets.

Merchants may experience issues when trying to access the Shopify admin Settings page for Customer Accounts and Checkout. The error will appear as "There's a problem loading this page".